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TUI – Originally Thomson

TUI is dedicated to providing high-quality holidays and breaks to families, friends, and individuals, with trips available to many countries across the globe. The company has over 18,000 employees, more staff than any other travel company, all with the same goal in mind, to make your holiday special.

The company was founded in 1965, back when trips abroad were not as accessible for many, and it was TUI’s aim to change this. Today the company are still going strong, yet now with many more holidays on offer. The company prides themselves on offering a range of holidays to meet different budgets with options including hotel breaks and 5-star cruises.

Three-quarters of the holidays that are on offer are exclusive to TUI, meaning you won’t find them anywhere else. With 94% of customers rating their TUI holiday as good or excellent, it is not surprising that the company want to keep their holidays to themselves.

TUI customers have the choice between purchasing a holiday online or visiting one of the 650 stores located around the UK. Both of which have a dedicated team behind it with staff willing to help you answer any questions that you may have or offer suggestions to meet your needs.

You don’t have to choose just from the pre-arranged trips that are listed, it is also possible to tailor your stay by choosing exactly how long you want to stay for, where you want to fly from and what additional add-on that you would like to include on your trip.

Navigating the website

So much is included on the TUI website in addition to browsing and buying holidays. On the site, you can also find over 2,000 hotel and destination videos so you can get a better insight on where you will be going, thousands of customer reviews, podcasts, and images, all of which that will help you make the right decision for your holiday.

TUI Airways

TUI Airways is the UK’s largest charter airline, with a base in Luton Airport. TUI Airways was originally set up in 1962, and now has a fleet of 77 planes that fly to 80 destinations around the world.

Destinations on offer

When looking for the perfect trip, you will have the choice to pick from ‘Holidays’, ‘Cruises’ or Lakes and Mountains’.

There is a huge range of destinations to choose from when using TUI, including Albania, the Dominican Republic, Finland, India, Kenya, Malta, Thailand, the US, and Turkey to name just a few. Once you have decided where you want to go, simply click on the destination to find the full list of excursions and activities that are available to do in the location, with the ability to refine your results by price.

Deals and holiday bargains

Buying that perfect holiday can be expensive, so TUI has a page dedicated to the many deals that they are offering. Most of the deals are time sensitive so it may be worth grabbing the offer while you can. The deals page showcases the companies very best bargains, making it possible to get the cheap holiday of your dreams. There is a whole range of affordable holidays to choose from, whether you want something last minute or for a few months down the line. If you know exactly what kind of cheap holiday you are looking for, you can find it using the search button.

Your Account

Log into your account on the TUI website to manage your booking online. From here you can make payments, see how much you have left to pay, add extras such as excursions to your trip, assign yourself flight seats and book in-flight meals, arrange airport transfers, check into your flight and much more.

Holiday Extras

TUI has also thought about the little things that make a holiday special. They have their very own car hire service which has free cancellation and 24/7 customer support. TUI will search over 500 different suppliers for availability to make sure that you are getting the best deal.

Whether you need travel insurance, airport parking, foreign exchange, or a money card, Thompson will be able to arrange it for you, so you can get everything you need for your holiday all in one place.

A holiday in your hand

Keep track of your holiday when you are out and about with the help of the TUI app, with everything you need for your trip all in one place. Recently the app has undergone a makeover, making it even easier to use and some additional features added.

You are able to book a holiday from the palm of your hand, and you will find all the inspiration you need on the app. It is easy to search using the filters, plus all current offers and deals are available.

If you have already booked a holiday with TUI, you can manage your booking via the app by inputting your name, booking reference and departure date. You can have multiple bookings all on the same app to make life easier for you. You can also access your boarding passes directly from the app so you don’t have to worry about taking a load of paperwork to the airport with you. A fun addition to the app is the holiday countdown feature which comes with the ability to share your excitement with your friends and family online via social media.

Other uses for the app include booking an airport transfer, hotel and destination guides, the Meet the Rep feature and group bookings.

Social Media

TUI has a strong social media presence on Facebook, Instagram, Youtube, Google+, Twitter, and Pinterest. Follow any of these accounts to get holiday inspiration, company updates, the latest offers and lots more. It is also a great way to get in contact with the company if you need a quick answer. In order to get tailored deals sent straight to your inbox, simply enter your email into the box provided on the TUI website.