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About The Jewel Hut

An online and in-store licensed retailer, The Jewel Hut offer regular offers and discounts for customers, as well as engraving services or something that little bit extra special. You can take advantage of 0% interest free credit (subject to checks) if you want to spread the cost a little, and peruse the huge range of rings, bracelets, necklaces, and more online to your heart’s content.

The Jewel Hut has been wowing its customers since 2006, and offers products for men, women, and children alike. Basically, if you can’t find what you’re looking for here, you’re not going to find it anywhere!

The Jewel Hut’s Regular Offers

The Jewel Hut has regular offers that change all the time, but there are some regular ones which pop up most of the time. The current main offers include:

  • Free delivery on orders over 50 pounds
  • Interest free credit option available (subject to status)
  • 70% off all sale items – grab a serious bargain!
  • Free delivery on all Pandora items
  • Pandora sale – up to 50% off
  • Extended returns period until 31 January, on orders placed before 26 October – 24 December
  • Guaranteed Valentine’ Day standard delivery on orders placed before 8 February
  • Spend 35 pounds on Nomination and get the base bracelet free
  • Get a free Clogau pouch when you spend between 25-99 pounds across the range
  • Get a free Thomas Sabo pocket diary when you spend 95 pounds or more across the range

How to Contact The Jewel Hut & Useful Information

The Jewel Hut’s website is very easy to use, and there are also stores dotted around the UK if you would prefer to a more in-person service. Head to the website to fill in the customer contact form if you have a specific question, with an average response time of 24 hours. You can also email at sales@thejewelhut.co.uk. Again, you can expect a response within around 24 hours.

If you prefer to use to the good old telephone option, simply call +44 (0)1562 312225 to speak to a customer service advisor. Lines are open Monday to Saturday 8.30am to 5pm, and Sunday 10am to 4pm.

Delivery & Returns Policy

When buying a top piece of jewellery, it’s easy to spend around the 50 pounds mark, and if that’s the case, delivery is free for you! Orders under that value are subject to just a 1.95 fee for standard Royal Mail Delivery. You can choose the Special Delivery or Saturday Delivery options, for a slightly higher fee, depending on how much your order comes to in total.

Returns-wise, there is some good news! If you don’t like your item (unlikely, obviously), then you can return it within 30 days in its original packaging, and receive an exchange or full refund, according to your preference. Bear in mind that you can’t return earrings until they are faulty, and any personalised items cannot be returned unless faulty either.

How to Redeem Vouchers & Discounts

Onsite discounts and offers are easy to grab. Simply head to the website click on the ‘promotions’ tab. Select the promotion you’re interested in and click ‘shop now’. When you place your order, your offer will instantly be added (or deducted) from your order, and your free gift (if applicable) will show.

Sale items will be instantly discounted in your basket, without you needing to do anything at all. The Jewel Hut make it easy for you to save cash!