The company actually dates back as far as 1964, with the first High Street store opening in Putney in April 1966. From there, the company expanded quickly, and spread across the UK. You will now find a huge online presence, with international delivery possible, and a recent expansion into delivering as far as Scandinavia.
Superdrug stocks the biggest brands in the health and beauty industry, such as Barry M, Rimmel, L’Oréal, and huge fragrance names. The company also developed its own budget brand, which features skincare, healthcare, and also cosmetics too. Overall, Superdrug offers some fantastic deals and money saving offers for customers, and there is also a rewards points scheme which has been put into place over the last few years, allowing customers to build up loyalty points and spend them at a later date in-store or online.
The website is also great for finding out the latest news and trends, as well as offering advice on common beauty-related issues.
How to Contact Superdrug & Useful Information
There are several ways to contact Superdrug, as well as calling into any local store to ask a member of staff any quick, general questions you may have. In addition, the website is very informative, so it’s likely, that you’ll find all the information you need simply by checking out the FAQ or blog section.
Alternatively you can call the customer service team, on 03456 710 709. Lines are open Monday to Friday from 8am until 7pm, Saturday from 9am until 6pm, Sundays from 9am until 5pm, and on Bank Holidays from 10am until 5pm. You can also send a Tweet to @superdrughelp or use the online help form. Superdrug aim to reply to emails within one working day.
Superdrug Regular Offers
Superdrug always have a huge amount of different offers on various products, ranging from men’s health care and beauty, to women’s cosmetics and health and beauty products, baby care, electricals, and skin care. Aside from this, there are regular clearance sales throughout the year, and big flash sales at New Year and Black Friday, as well as other traditional sale times. Currently, Superdrug have the following offers in place, as well as several others:
- 50% off selected fragrances
- Salve 1/3 on selected Olay products
- Save 50% on selected Nip & Fab products
- Buy 1 get 2nd half price on Maybelline
- Save 1/3 on selected Make Up Revolution products
- Buy 1 get 2nd half price on Barry M products
- 3 for 2 on selected Burt’s Bees products
- Free mirror when you buy 2 L’Oréal Revitalift products
- Save 1/3 on selected Johnson’s Baby products
- Save 1 pound on selected Dove Baby products
- 2 for 6 pounds on Nice ‘n Easy products
- Free Twisted Sista Night Bonnet when you buy any Black & Asian product
- Better than half price on selected Oral B products
- Better than half price on selected FemFresh products
- Save 5 pounds on Nicorette products
Deals and discounts change very regularly, so head online to find the most up to date offers at Superdrug.
Delivery & Returns Policy
There are several delivery returns options for customers, including a Click and Collection route if you prefer to pick up your order at a local store. Orders placed in this way will be available to collect at your local store within 5 working days, although there is a next day collection option in certain circumstances, for a small charge.
Alternatively, standard delivery option will deliver your goods to your door within 5 working days. This service is free for Health & Beauty Card members for orders over 10 pounds, and is free for everyone else on orders over 15 pounds, otherwise the delivery cost for this option is 3 pounds.
The next day delivery option is available on orders which are placed before 2pm Monday to Friday. The cot of this service is 5.50.
Returns are possible on goods that are unopened and unused, or faulty products. Simply return the item in its original state for an exchange or refund.
How to Redeem Vouchers & Discounts
Offers will automatically be deducted and added to your shopping cart, and your final price will include any offers you have selected to purchase. Free gifts will also be listed on your order summary, so simply check that this is the case if you are expecting any freebies as part of your order!