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About My Protein UK

There are countless different products on offer, and these don’t just include supplement and meal replacement products, as the range spans sports equipment and clothing, a range of energy and endurance products, the Vitality range, a huge number of snacks, a vegan range, an organic range, creatinine powders, amino acid and carb products, as well as protein shakes. The list goes on!

My Protein UK has regular offers on throughout the year, and there are some real money saving deals to be found. In addition, regular free delivery offers pop up from time to time, and there is also the very high quality customer service to take into account too. For all your sports and health related needs, check out My Protein UK; it’s unlikely you’ll be disappointed!

How to Contact My Protein UK & Useful Information

Getting in touch with a customer service advisor at My Protein UK is easy and fast. You can head to the website and find the answer to most of your questions in the comprehensive FAQ section, or you can ask any questions you have via the online chat function. The estimated wait will be shown in real time, and you can find out what you need quickly and easily.

If you prefer to speak to someone, you can call the customer service number on 0161 8131487. Lines are open Monday to Friday from 8am to 8pm, Saturday from 9am until 4pm, and Sunday from 10am until 2pm. Lines are closed on Bank Holidays.

My Protein UK Regular Offers

My Protein UK have regular sale offers on throughout the year, and they also have regular redemption offers, which are ‘flash sales’. These are on for a short period of time and a countdown clock shows the time left clearly on the website homepage. Currently, the following offers and deals are in place at My Protein UK:

  • Regular percentage off deals – currently 25% off countdown offer
  • Reward points with every purchase
  • 40% off Impact Whey Powder
  • 3 for 2 on vegan products
  • Buy two boxes of Skinny Snacks for 25 pounds
  • 25% off vegan proteins
  • 30% off new-in clothing
  • End of season clothing sale – up to 70% off
  • Free Whole Fuel Natural Vanilla Raspberry sample

Delivery & Returns Policy

There are several delivery options you can choose from, depending upon your specific needs. Standard delivery costs 2.95 and will take 2-3 working days for your order to arrive. If your order is over 45 pounds in value, standard delivery is free of charge. You can also choose the next day or Saturday delivery service, which is free on orders over 50 pounds, and costs 3.99 on orders below that value. In order to receive your item on the next working day, you should place your order before 9pm on weekdays and before 2pm on Saturdays.

To return an item you simply need to contact the customer service line and inform them of the reason for return and your order number. You will then be sent returns labels which you can use to return your item free of charge, and you should obtain proof of sending from the Post Office. You will receive replacement of the item or a refund provided you have actioned the returns process within 14 days of the delivery date you received the order.

How to Redeem Vouchers & Discounts

Most discounts will simply be deducted at the check out page, and you won’t have to take any further action. Other offers require you to input a code, such as the regular ‘flash sales’ you will see on the home page. The code will be displayed, and if you want to take advantage of the offer, you simply enter the redemption code at the check out screen, and the amount will be deducted automatically.

If you have a gift card which you want to use against the price of your order, you simply need to enter the gift card code in the ‘code’ section on the check out, and again, the amount will be deducted before you pay your final amount. In terms of free gifts, these will be displayed on your order summary, so do check before you press ‘check out’, to ensure you’ve received your promised freebie!