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About My 1st Years

My 1st Years offers personalised clothing items, shoes, equipment, useful items, and toys, basically everything you could need for a new bouncing bundle of joy! Whether a parent yourself, or someone looking to purchase a gift for a friend or family member, there are countless discounts and offers to help you save cash, whilst giving a thoughtful gift.

Shop by gender, price, item, and even shop by gifts for mum or dad, whatever you need you will find. There is no better place to find cute, personalised, and funky items for a new baby, with slogans, jokes, and meaningful words printed on the front. The regular sales also make it easy to find what you’re looking for at a lower price, and the great customer service keeps regular clients coming back for more.

How to Contact My 1st Years & Useful Information

Getting in touch with My 1st Years is super easy, and you can either call and speak to someone directly, or email/use the online contact form. If you’re busy and you simply need to send a quick message on the go, you can use the form we just mentioned, which allows you to ask quick, generic questions, and you should receive an email response in 24 hours, provided it is a working day. If you want to ask something about an order or a more personalised question, you can email support@my1styears.com, and again, you should receive a response within 24 hours.

If you prefer to speak to someone directly, there is a helpline you can contact. Lines are open Monday to Friday only, between 9am and 5pm. The number to call is 020 3874 2225. Helpline staff have been praised in the past for their quick responses and helpful attitude, so you can be sure to get the answer and help you’re looking for.

My 1st Years Regular Offers

My 1st Years has regular offers throughout the year, as well as the regular offers at special times, e.g. New Year and Black Friday, for example. There is a clear and easy to follow ‘sale’ section on the website and there you will see the latest offers, such as 20% off or 30% off certain items. You can also search by item or price range, so you can find the best bargains available, on the items you need.

In addition, My 1st Years currently has the following offers and promotions in place:

  • Free delivery on orders over 50 pounds in total
  • Free luxury gift box with all orders
  • Free personalisation on all orders

Delivery & Returns Policy

There are several delivery options, depending on how fast you want your item to arrive at your door. Next day delivery is available at a cost of 7.50, provided orders are received before 4pm the previous day. Failing that, there are two other options, namely express delivery and standard delivery.

Express delivery guarantees delivery within 2-3 working days, and costs 5.50, only available in the UK. Standard delivery takes 3 to 5 working days and costs either 3.95, or is free on orders over 50 pounds. Again, this is only applicable to UK addresses and orders.

If you want the order to be delivered internationally, then that is entirely possible too. The cost depends on the order total and the weight, and you will be given a total at the checkout screen. International delivery can be tracked online, so you don’t have to worry about where your order has gone.

In terms of returns, it is possible to return an item for refund if the personalisation is incorrect, or if the item is faulty. The cost is covered by My 1st Years, and in most cases the order can be replaced at no extra charge, quickly and efficiently.

How to Redeem Vouchers & Discounts

It is super-easy to redeem offers at My 1st Years, and discounts will be deducted at the check out point, as well as being able to view the offer in your shopping cart as you go along. By shopping the ‘sale’ section of the website, you can find discounts much faster, and again, the discounted price will automatically show in your shopping cart and at check out.

Free delivery, gift box, and personalisation offers will also come into play at the check out screen, when you will be given the appropriate options to choose from.