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Marks and Spencer is known and loved by millions of people all over the world, and for good reason. The company has earned its reputation by selling a large range of high-quality fashion items, top of the range food and impressive homeware.

The company was founded over a hundred years ago and has been successful ever since, more recently launching their online store where you can purchase all products online and have them delivered straight to your door. Currently, M&S has over 1000 stores across the world and is now in over 50 countries, but still remains one the UK’s leading retailers.

M&S run their business to their very own ‘Plan A’, a new eco and ethical plan to tackle the problems that we are facing in the 21st century. The companies aim was to meet 100 environmental and social commitments, and have succeeded in meeting many of them.

What can you buy?

The company has a focus on clothing, food and home wear, with a passion for delivering high-quality goods every time. Clothing can be found for women, men and for kids, with additional lingerie and beauty products such as skincare, makeup, hair care, toiletries, and various other beauty treats.

You can deck out your whole home when shopping at M&S with furnishings are categorised by bathroom, cooking and dining, home furnishings, home accessories, furniture, bedding and luggage and travel. There are also special holiday products that come out around Christmas time. To make it easier for you to find what you need, you can shop by room and pick out the items that will make your home look beautiful. If you can’t find what you need in one of the many stores, all products are listed online.

An M&S specialty is their award-winning food, from general groceries to catering for parties and celebrations. Take a look at the seasonal highlights to get that perfect holiday spread, or buy a specialty birthday cake that you can pick up in store. Every so often the company has deals such as ‘Dine in for Two’, where you can pick up your whole meal and a drink for a set price, an option that is proving to be very popular!

Offers and deals

Offers can be found throughout almost every category on the M&S website. You can either pick up a bargain in the sale or make use of one of the many limited-time offers on flowers, homeware, clothes, wine and many others. The deals are constantly changing so be sure to check back regularly to make sure that you are not missing out on any deals.

M&S Bank

When you apply for a current account with M&S you will receive a gift card of £185 when you switch as long as you stay with the bank for 12 months. Customers have access to the high rate Monthly Saver and for a small monthly fee, you can upgrade to an M&S Premium account for many more benefits.

You can also apply for a credit card through M&S which comes with a range of features and benefits, with the added benefit of being able to connect M&S points every time that you use the card.

Sparks Rewards

If you shop at Marks and Spencers often, it is probably worth you getting a Sparks card.  This members card will allow you to get even more out of shopping with M&S including tailor-made offers, sales, and exclusive experiences as well as priority access to M&S Seasonal previews.

In order to become a member you simply pick up a Sparks card when you are in a store and register online through your M&S account. The whole process only takes a matter of minutes and from there you can use it every time that you shop to collect ‘Sparks’. You can collect ‘Sparks’ in many ways including every time that you shop, every £1 that you spend and every review that you write. The more Sparks you collect, the more offers and experiences that will be sent to you.

Download the app

M&S has a handy mobile app that is available for both iOS and Android phones. You can enjoy the shopping experience while you are out and about on the move. From the app, you can also have instant access to your Sparks card and account so that you can make the most of the many offers that are available while you are on the move. The app also comes in handy when you are out and want to find your nearest store, the GPS locator will show you exactly where you need to go in seconds.

In addition to the main app, M&S also has a free recipe app that is full of inspirational cooking ideas and handy tools like shopping lists and food timers.


Delivery prices and times vary depending on the type of product that is being delivered. You have the option of delivering to home or work addresses in their delivery area, or you can collect your delivery from your local store completely free of charge.

Next day home delivery is priced at £3.99 and standard delivery at £3.50, or completely free if you spend £50 or more. On orders over £100, you can select a nominated day delivery. Delivery is free for certain products which include flowers, plants, wine gifts and selected food.

M&S deliver to over 30 countries, many of which they have a dedicated website for including Australia, Canada, Spain, France, United States and many more.

Returns and Refunds

The M&S returns policy entitles you to a refund or exchange within 35 days of you making the purchase as long as you have a valid receipt. This excludes sale items. For sale items a refund or exchange can take place within 14 days of receipt if bought online, the policy if a product is bought in store may differ, but this will be made clear to you at the time of purchase.