FootAsylum began its journey back in 2005 and has grown at a fast rate since that time. The website is always being updated with brand new stock, and the company are always on the look out for new talent brands, bringing through new options for customers to wear and enjoy. You’ll find the big hitters here, including Nike and Adidas, as well as some lesser known brands (soon to be well known), such as Gym King.
There are regular offers and discounts to be found on the website, and you can pay in a variety of different ways on the website, including with credit or debit card, and with PayPal.
How to Contact FootAsylum & Useful Information
You can either call into your local FootAsylum store and speak to a helpful member of the customer services team, or you can contact the company via phone or email. The choice is yours! There is a very comprehensive FAQ section on the website, so it could very well be that you find the answer to your query without having to speak to anyone.
If you want to talk to someone directly and don’t have the time to head out to your nearest store, you can call the customer services hotline on 01706 714299. Lines are open Monday to Friday from 8am until 10pm, and on Saturdays and Sundays from 8am until 7pm. Alternatively, you can head to the website and fill out the email form. You will receive a response via your email address within 24 hours. You can also connect with FootAsylum via social media platforms, such as Facebook, Twitter, and Instagram. You can ask general queries here, and you can also find out about the most up to date products as they are added.
FootAsylum Regular Offers
There are regular sales and promotions on both the FootAsylum website and in store, but it is online where you will undoubtedly find the best deals. There is a regular sale section on the site, where you will find regularly added footwear, which is either due to be discontinued, or there is a seasonal sale on that particular product. You can find some great bargains here. Alternatively, you will find regular flash deals on the site too. Currently, FootAsylum are offering the following deals:
- Free delivery on orders over 50 pounds
- 10% discount for students
- Mid-season sale offers on selected footwear
Delivery & Returns Policy
There are several delivery options available to you, depending on how quickly you want your order to arrive! FootAsylum use the big named couriers across the UK, including Hermes, Royal Mail, etc, so you can be sure that your items are in good hands.
UK standard delivery takes between 3-5 working days to arrive, and will cost you 3.95 per order. If you want to receive your items the next day, your delivery charge will increase to just 4.99. You can also opt for next day evening delivery, at a charge of 6.99, with the same price for UK Sunday delivery.
You can avoid delivery charges all together and have your order delivered to your nearest FootAsylum store, where you can call in and collect it after 3-5 working days. There is currently an offer on which allows you to have free delivery for all orders over 50 pounds also.
Returns are easy, and again, they are via the big named couriers. You have 14 days from the date you received your item to return it for refund or replacement. This is free of charge, and you simply need to use the pre-paid labels included in your order delivery. Your refund or replacement will be processed within 7 days of receipt.
How to Redeem Vouchers & Discounts
Sale items will automatically be deducted in cost at your check out screen, and if you qualify for the free delivery offer, again, this will be deducted without you having to lift a finger. It may be that you have a voucher code for FootAsylum that you obtain from elsewhere, and in that case you can use it at the check out screen, by entering it into the ‘redeem code’ box before you check out.