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About Dunelm

Head to Dunelm for all your home furnishing needs, from furniture, lighting, kitchen, and bathroom goods, Dunelm has you covered, plus with their regular sales and savings, your home can have a new look without breaking the bank.

Now under the Dunelm Group name, the company formally went by the name of Dunelm Mill. The company is a British home furnishings retailer with over 150 stores dotted across the UK. They also run a very successful online store where you can order goods and get them delivered directly to your front door. Founded in 1979, the company has grown in popularity ever since, continuously adding new stores and products to their catalogue. Now Dunelm is host to a huge range of products including beds, sofas, bedding, curtains, blinds, rugs, lighting, bathroom furnishings and much more.

Overall Dunelm offers over 26,000 high-quality products over 28 different departments. Plus, with multiple ways to buy and pay, shopping couldn’t be any easier. You can shop in a high street store, online, mobile, catalogue, reserve and collect and telephone ordering.

Dunelm Offers

Products are constantly on offer at Dunelm, with 30% off across selected departments. You can bag yourself a bargain by clicking on the offers page of the website and browsing through the many categories that are available which include bedding, home furnishings, bathroom, seasonal, electrical, lighting and various others. Some offers are clearance whereas others have a percentage off for a limited time. Products on the offers page are constantly changing so make sure to check back regularly so that you don’t miss out!

Social Media

Stay connect with Dunelm through one of their many social media channels. Dunelm has a large presence on Facebook, Twitter, Goggle+, Pinterest, Instagram, Youtube and even Snapchat.

Newsletter Win a Shopping Spree

Customers and potential customers of Dunelm have the chance to win a £250 gift card to use to shop in-store or online just by signing up to the email newsletter. Signing up to the newsletter can be a great way to stay up to date with the latest news, products, and offers from the company while also receiving tips and tricks about decorating your home.

Dunelm Gift Cards

A Dunelm gift card can be the perfect present for friends, family or a loved one. You can choose the gift amount to suit your budget, anywhere between £5.00 and £100.00. Simply pick up a card in store and top it up at the checkout or buy a card online, select your value, and have it delivered to your or its intended recipient.

Dunelm App

Download the Dunelm catalogue app for a brand new source of inspiration, available for both iOS and Android phones. Once you have downloaded the free app, simply pick the issue that you would like to browse and shop through any page that you want. If you are somewhere with no internet connection, the catalogues can be downloaded straight to your device, so you can browse wherever you are. Feel free to scroll through the pages of the catalogues at leisure, or alternatively skip between categories easily using the contents menu. If you find an item that you might want to purchase but need a second opinion, simply share the page instantly via social, media or email.

Made to Measure

The team at Dunelm can help you to create the perfect look for your home. With the companies bespoke service, you are able to pick from a collection of over 4,000 different fabrics, view samples and talk with professionals to help you make a decision on the right look for your curtains, blinds or shutters. All products are made in the UK and completely tailored to your needs.


Due to the variations in size and type of products sold by the company, there are many different delivery options to choose from.

Reserve and Collect- If you choose to reserve an item and then collect it in store, Dunelm will let you know when the order is ready to collect, with reservations usually ready within 3 hours. Products are reserved at the online price, however, if the price is cheaper online then you will never pay the higher price! Your order will be held for you for 2 days after you have made the reservation.

Standard Delivery- Standard delivery is completely free for any orders that come to the price of over £49, anything under that is charged at £3.95 and will be with you in 3-5 working days.

Express Delivery- Choosing the express delivery option means that any order placed before 8pm Monday to Thursday will be delivered the next working day at a cost of £5.95.

Large Items- Any large items or furniture is free if the order is over £299, or £9.95for anything under this. The choice of the delivery day is up to you so you can fit it into your schedule and don’t have to worry about no one being home.


If you purchase a product from Dunelm that you are not happy with, there are various ways to make a return. The company willingly offer a refund or exchange within 28 days of purchase providing that you have a proof of purchase and that the product is in the same condition that it was bought. The easiest way to make a return is to take the product/s back to a Dunelm store. Simply take the item back with your receipt or dispatch note where the team can then organise your return.

Returns made via collect+ can be simple, as there are parcel drop points in over 5,000 local convenience stores across the UK. Items returned using Collect+ are free to organise using the Collect+ label supplied. In order to return a large piece of furniture, you can contact Dunelm directly to arrange for a collection.